After purchase, our logo packages are sent as .zip files, which is a way to compress the files and send them all to you in one folder.

Once you download the folder, you can easily open and extract your logo files for use. The easiest way to extract your files is on a computer, as most mobile devices are unable to process .zip files without special software.

Why do we send the files in .zip format? We send .zip files so that every one of your logo assets can be sent together, without the fear of losing any clarity or resolution in the process.

To unzip your files, follow the instructions below based on your operating system:

Mac:

  1. Open the folder where you downloaded your files to
  2. Right-click the file folder you just downloaded
  3. In the menu, select Open with
  4. Select Archive Utility
  5. The Archive Utility will begin to extract your files, and will add them to the same folder you downloaded them to. You can then open the new folder to access your files. 

Windows:

Option 1

  1. Open the folder where you downloaded your files ( this is usually your "Downloads" folder)
  2. Right-click the file folder containing your logos
  3. In the menu, select Extract all
  4. Select a destination file folder and click Extract
  5. A new folder window will open up with your files fully extracted and ready to use

Option 2

  1. Open the folder where you downloaded your files ( this is usually your "Downloads" folder)
  2. Drag the file folder you would like to open to your desktop
  3. Your computer should automatically extract the files, and you should have access to them

Option 3

In the event that you opened the file directly from your web browser to your Windows computer, follow these steps to extract your files:

  1. In the top menu of your file folder, click Extract all (it looks like a file folder with four squares on top)
  2. Select a destination file folder and click Extract

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