After purchasing one of our logo packages, we send you a .zip file to download, which contains all your logo files. 

The easiest way to extract your logo from the .zip file is on a computer, as most mobile devices are unable to process them without special software like this.

Follow the instructions below based on your operating system:

Mac:

  1. Open the folder you downloaded your Logojoy .zip file to
  2. Right-click the .zip file
  3. In the menu, click Open with and select Archive Utility
  4. The Archive Utility will extract your logo files and add them to the same folder you downloaded the .zip folder to

Windows:

  1. Open the folder you downloaded your Logojoy .zip file to
  2. Right-click the .zip file
  3. In the menu, select Extract all
  4. Select a destination file folder and click Extract
  5. A new folder window will open up with your logo files extracted and ready to use

In the event that you opened the file directly from your web browser to your Windows computer, follow these steps to extract your files:

  1. In the top menu of your file folder, click Extract all (it looks like a file folder with four squares on top)
  2. Select a destination file folder and click Extract


If you need to convert any of your files, you can check out this article.

If you're having trouble downloading your logo files, please see this article.

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