Popular Questions

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15 articles in this collection
Written by Dawson Whitfield and Felicia C

What's included in each of the packages?

An outline of the basic, premium and enterprise packages.
Written by Dawson Whitfield
Updated over a week ago

What's included in the Premium Package?

Should I go for the Premium Package?
Written by Felicia C
Updated over a week ago

Can I make changes to a logo after I purchase?

Making changes to a logo package
Written by Felicia C
Updated over a week ago

What package add-ons can I get?

Add-ons include design time, brand guidelines, social media kit, and more
Written by Felicia C
Updated over a week ago

What’s the difference between the Premium and Enterprise packages?

What's included in the Enterprise package that's not in the Premium package.
Written by Felicia C
Updated over a week ago

How do I download a logo?

Written by Dawson Whitfield
Updated over a week ago

Once I purchase, how do I receive my logo package?

Written by Dawson Whitfield
Updated over a week ago

When is your online support available?

Why hasn't support gotten back to me?
Written by Felicia C
Updated over a week ago

How do I share logo designs for feedback?

Trouble deciding on a logo? Try crowdsourcing.
Written by Felicia C
Updated over a week ago

Can I get a refund?

Can I get a refund if I don't like my logo?
Written by Felicia C
Updated over a week ago

Why won't my logos load?

Website is taking a long time to load
Written by Felicia C
Updated over a week ago

Why did the application screen change?

A new version of Logojoy
Written by Felicia C
Updated over a week ago

How do I enter my promo code?

Adding a coupon
Written by Felicia C
Updated over a week ago

How do I save my logos?

Written by Dawson Whitfield
Updated over a week ago

How can I share my logo for feedback?

Written by Dawson Whitfield
Updated over a week ago