Once you buy your logo package, our converting engine goes to work and creates all the different file formats of your logo. After your purchase has been processed, you'll be able to download your assets right away from our site on the post purchase page that looks like the image below. Just be sure to stick around after your payment goes through, then click Download logo.
You can also access your logo at any time after your purchase by clicking on your purchased logo from your account and clicking "Download Assets" under the preview image of your logo like this:
Additionally, we send your logo files via email so you can keep a copy should you need to download it to other computers. If your logo doesn't arrive within 30 minutes, contact us through the blue chat bubble in the bottom right hand corner, or at firstname.lastname@example.org and we'll make sure it's sent off as soon as we receive your message (during business hours).
*Note: Be sure to download your logo files to a computer first as most mobile devices and tablets are unable to extract .zip files without additional software. Click this article here to learn how to extract your logo files.